Urban Insurance Partners Institute Web Site
Supporter Information

Organization Profile

Name of Company
Penn Mutual Insurance Company

Street Address
17 East Gay Street

City, State and Zip Code
West Chester, PA 19380

Primary Lines of Business
Homeowners and Commercial Package policies

States of Operation
DE, MD, NJ, PA, VA

Number of Policyholders
52,000

Approximate Premium Volume
$28.5 million

Vision Statement
In the year 2005, the Penn Mutual Group will be an "A" rated, highly automated, profitable provider of formidable financial products/services to 60,000 customers in six states. Insurance writings will total $36 million, split evenly between Personal Lines and Commercial/Farm Lines. Our Customer Reserve Protection Account (Surplus) will be $20 million. Our primary marketing focus will be the highly automated Independent Agent, and we will be an active business partner writing 10 percent of most agents' premium volume.

Our corporate structure will include at least two subsidiary stock insurance companies and 15 percent of our operating profit will be generated from non-insurance products/services.

Our management style will be aggressive with an entrepreneurial flair. Employees will be highly trained and motivated insurance professionals with a strong commitment to customer satisfaction. A substantial portion of each employee's compensation will be in the form of profit sharing, based on Penn Mutual's total operating profits.

Do you currently partner with or help fund any non-profit organizations or community groups in urban areas? 
W.C. Community Center Pool, YMCA, Safe Harbor, Meals on Wheels, PAL, Habitat for Humanity, Service Clubs


Has your company been involved in any community development projects or any other efforts that contribute to a stable insurance environment? (neighborhood revitalization, loss prevention, economic development, etc.) If yes, please explain. 
Fire Prevention Programs for schools and Seniors

Officers and titles:
Howard C. Stevens, President & Chairman of the Board
John J. Murphy, Vice President Claims
Michael A. Malinsky, Vice President Marketing
James A. Morhaleck, Vice President Underwriting
Constance L. Ramsey, Vice President Information Services
Ruth V. Hoxter, Corporate Secretary
Mary Ann Lambert, CFO & Treasurer
Lori Ann Boone, Assistant Treasurer
Lois A. Kushla, Vice President Research & Development

Organization Web site address
www.penngroup.com

Date Completed
1/22/01